Payment, Cancelation & Refund Policy: If you are not registered by noon the day before the event, you will not be provided a printed nametag. Member rate applies to all employees of Chamber member companies in good standing. Payment must accompany registration. If you need to cancel prior to an event, you must contact the Chamber 72 hours in advance at 301-739-2015 or maddie@hagerstown.org. If you do not cancel 72 hours in advance, you are responsible for your registration fee.